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Mission Statement
Customer Service Philosophy
Zero intimidation…100% tolerance. Most Accountancy firms will tell you that they are friendly and approachable and speak your language. We actually do this- everyday. Our clients don’t just dial our number they phone a person. We appoint our staff to look after and create a rapport with their own batch of clients. We are able to offer professional help on a first name basis.
This is not just a number crunching service….We try to be there for our clients all year round (before doing their Annual Accounts and Tax Return and afterwards), offering technical advice on all areas of taxation, and keeping our clients up to speed with ever changing legislation.*
* See our Newsletter
We always try to be both innovative and unique…offering our clients a host of services no other accountancy firm thinks about…such as:
• Accountancy Software designed to suit the specific of the clients style of trading.
• Accountancy Records Delivery Service i.e. our own van to pick-up our clients sometimes bulky accountancy records and securely deliver to and from our offices.
• Board room facilities with free IT back-up for our clients use in our new Leith office.
• Accountancy PA. a continued support service in our Leith office for clients desiring a little more than an end of year service.
Zero intimidation…100% tolerance. Most Accountancy firms will tell you that they are friendly and approachable and speak your language. We actually do this- everyday. Our clients don’t just dial our number they phone a person. We appoint our staff to look after and create a rapport with their own batch of clients. We are able to offer professional help on a first name basis. This is not just a number crunching service….We try to be there for our clients all year round (before doing their Annual Accounts and Tax Return and afterwards), offering technical advice on all areas of taxation, and keeping our clients up to speed with ever changing legislation.*
* See our Newsletter
We always try to be both innovative and unique…offering our clients a host of services no other accountancy firm thinks about…such as:
• Accountancy Software designed to suit the specific of the clients style of trading.
• Accountancy Records Delivery Service i.e. our own van to pick-up our clients sometimes bulky accountancy records and securely deliver to and from our offices.
• Board room facilities with free IT back-up for our clients use in our new Leith office.
• Accountancy PA. a continued support service in our Leith office for clients desiring a little more than an end of year service.
